Welcome to buy New Balance Shoes.

Shipping & Returns

Shipping policy
1.Shipment is offered within 24-48hours and only base on money is paid .
2. All goods are carried from China.
3. By EMS consignment way , equate UPS in USA and its delivery period is 5-10 days.
4. Allowing the rush delivery, please pay extra $30 delivery cost, use TNT, UPS, FEDEX and there is 3-4 days for shipping.
5.Freely offering shipment to USA, UK, France, Germany, Italy, Australia, Canada, New Zealand, Mexico, Switzerland, Denmark, Portugal, Vietnam, Spain, Belgium, Ireland, Japan, Norway, Greece, except from some countries or regions like Holland, Iraq, Russia, Poland, Iran, Slovakia, may need pay delivery cost around $30 , $10 for Brazil ,and $50 for Guadeloupe. Please contact Customer Service for inquiring more information
6.Please make sure that Adult is available for signing the package , if nobody sign for the delivery ,the package will be sent to the local post office and please contact the local post office for getting the package back .

Return policy
Any following situations happened , we will accept the returning request
1.Please be responsible for the return-shipping fee
2.please guarantee all the returning items must be unworn and unwashed when compared to the original packing and tags .
3.It's our fault if you receive the wrong size , wrong color or wrong style, and base on the make-up policy, you can keep the products non-conditionally at the same time get your ideal goods from our company again.
4. We send your full refund when we receive the returned items.
5. Please offer us the detail address through mailing us or contacting Customer service directly , if you need a return.